Repair

Repair

The repair business was a natural evolution of the ITANCIA business portfolio. This is due firstly to our eco-recycling expertise which has enabled the company to develop highly specialized electronic repair capabilities and secondly to the acquisition of two market leaders :

2010

G2S, which specializes in electronic repair and industrial subcontracting, was acquired in October 2010. This enabled ITANCIA to incorporate the company’s expertise into its service portfolio. ITANCIA also officially opened its new building in Eybens in September 2011. Electronic sub-assemblies and products with high added value are repaired at this 1,300 m² site with 15 employees.
By acquiring G2S, the group has been able to broaden its field of expertise by diversifying its operational areas (complex electronic boards, LCD and plasma screens and panels, power computing and electronics).

2014

More recently, ISARD was acquired in July 2014, allowing the ITANCIA Group to add payment terminal repair (bank cards) to its skill set.

This provided the opportunity for the Group to set up a dedicated business unit for precision electronic repair, a significant growth area for ITANCIA.

Our commitments

ITANCIA’s production process is based on the Kaizen method, using common sense and stressing employee involvement. Various detailed stages are set up to deliver a thorough and high-quality electronic repair service.
Every incoming item of equipment is identified with a unique bar code. To track orders, data about the equipment is recorded in ITANCIA’s information system which lists the procedures to be followed on the basis of the brand and equipment type.
For each repair order, a certification test is supplied to the customer. Once the product has been repaired to a nearly-new condition, it is shipped within 1 to 5 days. Under our ISO 14001 certified procedure, we also offer a buy-back and refurbishment service for your equipment.

ISO 9001
ISO 14001
OHSAS 18001

We offer 4 types of expertise :

Réparation ITANCIA

Electronic repair for business :
The expertise of our repair centres enables us to offer service plans matching your needs. The diversity of our skill sets and our technological intelligence gathering make ITANCIA a major name in the field. By having items repaired, you are acting responsibly. You will be able to use your equipment longer while saving money and raw materials without generating any further waste.

Electronic subcontracting :
Repairing means preserving our resources!
ITANCIA specializes in repairing and subcontracting all kinds of electronic equipment at two ISO 9001, 14001 and OHSAS 18001 certified sites near Cholet and Grenoble (W and E France respectively). The expertise of our repair centres enables us to offer service plans matching your needs. The diversity of our skill sets and our technological intelligence gathering make ITANCIA a major name in the field of electronic subcontracting.

  • Reballing of BGA components
  • Circuit board wiring
  • Replacing electronic components
  • Inspection and audit services
  • Assembly by anisotropic thermal binding
  • Reverse engineering
Sous-traitance ITANCIA
TPE TPV ITANCIA

EPT/POS terminal/retail repairs :
The company ISARD was acquired in July 2014, allowing the ITANCIA Group to add payment terminal repair (bank cards) to its skill set.

8000

EPT & POS terminal/retail products repaired every year

  • 80 to 90% of products repaired in 5 days
  • Manufacturer’s warranty management
  • Repairs under and out of warranty
  • Warranty extensions beyond the manufacturer’s warranty (equipment stock warranty management)
  • Ingenico certification for EPTs
  • Panasonic and Brother certifications for POS terminal/retail products

Mass Storage repair :
ITANCIA specializes in repairing data storage equipment (disks and disk libraries, tape libraries)

3000

disks and disk libraries repaired/replaced every year

  • 90% of products repaired in 5 days
  • Manufacturer’s warranty management
  • Repairs under and out of warranty
  • Warranty extensions beyond the manufacturer’s warranty
Mass Storage ITANCIA